Project & Procurement Management

Connect Seamlessly. Collect Responsibly. Act Intelligently.

IT projects shouldn’t be left to chance.Or to vendors.

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Whether you’re building a new hotel, upgrading WiFi and PMS across properties, or rolling out brand standards, your IT infrastructure is a foundation – and it needs to be managed properly.

But most hospitality projects rely on vendors to manage themselves. That leads to oversold hardware, missed deadlines, mismatched systems, and a lack of long-term strategy.

Connection Hero provides you with an independent, technically grounded project and procurement partner. We stay with you from planning to execution – designing infrastructure, managing vendors, and ensuring you only buy what you truly need.

Why It Matters

Design smart from day one

We help you plan structured, scalable systems that match your future needs – from network cabling to cloud integration and licensing.

Procure without bias

We are brand-agnostic. We spec hardware and services based on performance, price, and suitability – not partner commissions.

Simplify complex vendor environments

We coordinate multiple vendors (WiFi, IPTV, PMS, POS, security, etc.) so your IT infrastructure works as one coherent system.

Deliver on time, avoid costly delays

We provide project oversight, QA checkpoints, and clear communication across departments – preventing missed milestones and poor installs.

Standardise across your group

We help you define group-wide IT templates and procurement standards, reducing cost, complexity, and support issues.

Every plan includes

  • Design review of your network, systems, and vendor stack
  • Strategic procurement planning and hardware specification
  • Vendor shortlisting, comparison, and contract guidance
  • Deployment scheduling and project timeline oversight
  • Optional pre-configuration and on-site commissioning support
  • Asset documentation, login vaults, and renewal tracking
  • Lifecycle planning and upgrade forecasting

SERVICE PACKAGES

Service Packages

Choose the plan that fits your needs and budget.

(Monthly SaaS – Tax & Travel Excluded)

Advisor

Monthly Fee (€)

€1,850

Duration

12-24

Best For

New builds or single-property refurbs needing hands-on guidance

Multi-Project

Monthly Fee (€)

€3,250

Duration

12-36

Best For

Multi-site rollout programmes or coordinated refurb phases

Portfolio Partner

Monthly Fee (€)

€4,950

Duration

24-36

Best For

Full group alignment, lifecycle support, and global standardisation

Includes monthly or biweekly calls, documentation, and central coordination

Hardware supplied separately – procurement fee is blended into hardware cost

Who Uses This?

  • Hotel development teams and architects planning new builds
  • Ownership groups launching refurbishment programmes
  • Operators upgrading PMS, POS, or guest tech across properties
  • Brands aligning IT standards across regions or franchises
  • Asset managers seeking lifecycle visibility and cost control

Real-World Benefits

  • Avoid vendor over-spec and budget waste
  • Prevent installation delays or rework costs
  • Achieve long-term licensing clarity and cost forecasting
  • Align IT systems with brand, budget, and local constraints
  • Reduce support load and complexity post-launch

START A PROJECT CONVERSATION

We’re not here to sell boxes.We’re here to protect your project.

With Connection Hero, your IT decisions are strategic, your budget is respected, and your delivery is on time – every time.

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