Digital Assurance
for Hospitality
DORA-Aligned IT Oversight — Designed for Hotels & Resorts
You’re not legally required to comply.
But you should act like you are.
The Digital Operational Resilience Act (DORA) is an EU regulation that sets rigorous digital standards for financial institutions — covering everything from cyber risk and vendor dependency to disaster recovery and incident reporting.
Hotels aren’t required to follow DORA.
But if your business depends on payments, loyalty systems, cloud platforms, WiFi, and guest data — the risks it protects against are very real.
At Connection Hero, we take DORA’s world-class framework and apply it to hospitality — giving you operational confidence, stronger documentation, and a clear advantage with insurers, investors, and regulators.
Why Invest in Digital Assurance?
De-risk your
digital infrastructure
We identify vulnerabilities in
your IT systems, networks, cloud services, and vendor contracts —
and give you a plan to strengthen them.
Support for insurance,
ESG, and governance
reviews
Our reporting gives you real audit-ready materials to submit with insurance applications,
sustainability frameworks,
or group governance reviews.
Gain investor confidence
Hotels with mature digital operations are easier to fund, acquire, insure, and scale.
We help you present like a tech-enabled asset, not a legacy liability.
Be prepared —
not just reactive
From ransomware to cloud outages, most hotels aren't ready.
We help you build an incident
playbook and recovery plan
tailored to your tech stack.
Board-level and
technical reporting
We deliver layered outputs — summaries for executive use, and technical action plans for your
IT or management teams.
Every plan includes
- Infrastructure & network audit (WiFi, POS, PMS, guest systems)
- Vendor risk review (contracts, SLAs, renewal exposure)
- Incident response framework & testing guidance
- Access logs, policy templates, and remediation support
- Quarterly or monthly system check-ins (depending on plan)
- Executive and technical reporting, tailored to your brand or portfolio
SERVICE PACKAGES
Service Packages
Choose the plan that fits your needs and budget.
(Monthly SaaS – Tax & Travel Excluded)
Starter
Monthly Fee (€)
€1,250
Setup Fee (€)
€5,000
Best For
Single-property hotels or
those seeking baseline compliance
Professional
Monthly Fee (€)
€2,100
Setup Fee (€)
€7,500
Best For
Operators managing multiple systems or high guest data volumes
Enterprise
Monthly Fee (€)
€3,500
Setup Fee (€)
€10,000
Best For
Hotel groups, owners, or investors wanting full
resilience oversight
Who Uses This?
- Hotel management groups with growing digital complexity
- Independent resorts seeking insurance discounts or investment
- Ownership groups needing cross-property IT governance
- New builds wanting to launch with best-in-class compliance
- Operators preparing for GDPR or PCI audits
Real-World Benefits
- May reduce cyber insurance premiums through risk scoring and documentation
- Enhances brand trust and corporate booking confidence
- Creates repeatable templates for future expansion
- Aligns you with international security standards (ISO, NIST, DORA)
Book a consultation
Connection Hero brings financial-grade
IT assurance to the hospitality world
Let us help you operate with confidence, reduce digital risk,
and prepare for whatever comes next.
